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This section outlines Fonality's Terms and Conditions and scope of services.

If you have any questions, comments, or concerns regarding any of these documents, please feel free to email us at billing@fonality.com.

PBXtra Standard Terms and Conditions [html]
The PBXtra Terms and Conditions outlines Fonality's and the respective customer's agreement toward the hardware and software of PBXtra.

This document is cited on the customer invoice, and, by signing the invoice, customer agrees to all of its terms.

HUD Terms and Conditions [html]
This document pertains to customers that have purchased and/or intend to use the HUD software. This document is also displayed inside the HUD installer software and requires explicit customer agreement before the installation or use of the HUD software.
Annual Software & Support Agreement [html]
Fonality's Support Agreement outlines Fonality's service level agreement for product and service support. This document outlines:
  • Where to find help documents for your PBXtra
  • How to create trouble tickets that notify our support department
This document also describes Fonality's scope of service-in terms of support.
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